Cabin quirks, wood stoves, snow chains, and hot tub instructions that guests always ask about anyway. StayPilot answers your guests in under a minute, around the clock, from your property's own facts, and hands you only the decisions that are actually yours to make.
5,042 licensed short-term rentals operate in Big Bear according to the San Bernardino County STR permit registry. Almost every one of them answers the same guest questions by hand.
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Answered instantly from your listing's real details while you sleep.
Check in, parking, house rules, quirks. Handled without you, accurately, every time.
Refunds, complaints, and safety always come to you first. That rule never changes.
Paste your listing or welcome doc and StayPilot builds a knowledge base for your Big Bear property, wifi, parking, check in steps, house rules, and local quirks. It then answers guest messages from those facts in under a minute, at any hour, and asks you first whenever something is sensitive.
No. It starts in draft mode where you approve every reply. Once it keeps getting them right, it suggests full autopilot and you decide when to flip the switch.
One rental is 49 dollars a month. Hosts with 2 to 10 listings pay 39 dollars per listing on Host Pro. Property managers get per door pricing from 24 dollars. Every plan has a free 7 day preview with no card.
Yes. Each property keeps its own knowledge base so answers never get mixed up between units, and every conversation lands in one inbox. Big Bear property managers can see per door pricing and activate self serve, no sales call.